Care of the Elderly (COE) Health Services

Why Partner With Novium Clinic?

Enhance your service. Strengthen your reputation. Attract more private clients.

Families today expect more from private care. They want reassurance, continuity, and medical support that goes beyond basic social care. By partnering with Novium Clinic, your agency can offer exactly that.

Our service is built around regular GP oversight, medication reviews, proactive health planning, and responsive clinical input — all delivered directly in the client’s home.

Most importantly, we work alongside NHS GPs, not instead of them.

Our role is to fill the gaps, respond quickly, and support your care teams so clients receive better, more joined-up care.

This approach helps you:

• Stand out in a competitive care market
• Improve family satisfaction and retention
• Reduce avoidable hospital admissions
• Provide clients with a genuine sense of security and continuity of care

Benefits for Your Care Agency

✔ Differentiate Your Agency
Being able to offer doctor-led support instantly strengthens your marketing and recruitment position, especially for self-funding clients looking for higher-quality, personalised care.

✔ Boost Client Retention & Reputation
Families recognise the value of having a dedicated GP involved. They stay longer and refer others.

✔ Reliable Clinical Oversight
We provide structured medical reviews, documentation, and escalation support — enhancing your governance and safety standards.

✔ Stronger Staff Support
Our partnership can include optional access to health support for your carers and coordinators, improving wellbeing and reducing burnout.

✔ Joined-Up Communication
We work directly with your care team, families, and (where appropriate) NHS providers to ensure truly coordinated care.

Benefits for Clients & Their Families

💙 Trusted Medical Support at Home
Clients receive personal, face-to-face reviews from experienced doctors, nurse oversight, and regular proactive check-ins.

💙 Better Continuity of Care
We maintain close communication with families, document all clinical decisions, and adapt care plans as needs change.

💙 Fewer Surprises, Faster Responses
Our team is trained to spot early deterioration, address medication issues, and respond promptly to health changes, thereby reducing unnecessary emergencies.

Our Experience & Credentials

• Novium Clinic is a CQC-registered private GP service with extensive experience delivering care to older adults, clients with complex conditions, and vulnerable individuals living at home.
• Our doctors have years of NHS and private sector experience, including emergency medicine, community medicine, and elderly care.
• We maintain a 5-star rating on Google, reflecting our commitment to high-quality, personalised patient care.
• We specialise in providing medical support that seamlessly integrates with existing domiciliary care teams.
• Our approach is built not on volume, but on quality, safety, and meaningful continuity.

How Our Partnerships Work

1. Initial Consultation
We meet to understand your client base, challenges, and care pathways.

2. Bespoke Contract
Every agency receives a customised medical support agreement tailored to client needs, service size, and growth plans.

3. Onboarding & Integration
We work directly with your care coordinators and staff to ensure smooth integration and clear communication channels.

4. Launch of Service
Your clients can begin receiving proactive GP support and nurse-led reviews within days.

5. Ongoing Clinical Partnership
We provide continuous oversight, reporting, feedback sessions, and refinement of care plans as your client base evolves.

Let’s Build the Future of Care Together

Partnering with Novium Clinic allows your agency to offer a premium, medically supported service that enhances outcomes, improves family confidence, and positions you at the forefront of high-quality care provision in West Sussex and Hampshire.